Outsourcing has been around for a while. Especially in the Tech industry.
Companies in developed countries with higher costs of living, have been contracting external providers to carry out internal business processes for decades now.
At first, the benefits were plain and simple, cost reduction through labor arbitrage.
But with the ever growing need for talented engineers in the tech industry, the reasons to look for outsourcing staffing partners multiplied. It's no longer just about cost, but expanding the talent pool and leveraging a global workforce.
Easier said than done. How do you find the right people? Where? How do you hire them? How do you keep them engaged? What cultural and regulatory aspects should you keep in mind when dealing with people from different places around the world?
Our guest, Dylan Serota, has been dealing with these challenges for many years now. What started as a need to find bright engineers that could augment his team in San Francisco, became a life-quest to build a company that would provide the best global talent to customers with the exact same need.
I can't go any further, or else, I will spoil the story and the valuable lessons we can learn from it. Let's dive deep into the world of outsourcing, enjoy!